Frequently Asked Questions

What is online giving?

Online giving is the ability to give a one-time donation or schedule recurring donations by using your savings or checking account, debit or credit card.

Is it safe to give online?

Yes. Pushpay is PCI (Payment Card Industry) compliant and encrypted to ensure our security standards exceed compliance standards.

Can I use my debit card or credit card?

Yes. As long as it’s a MasterCard or Visa.

Are there any fees involved with giving online?

No. You will not pay any fees with an online gift. In addition, online gifts are a more cost efficient way for the church to process donations.

Can I make a one-time contribution?

Yes. The system allows you choose from 4 different giving options.(Text, Church Website, Pushpay App, ACH – direct from bank account)

If I want to set-up a recurring gift, what are my options for frequency of my gift?

For recurring gifts, you have the option of giving once or twice a month.

How should I tithe if my income varies from pay period to pay period?

Depending on which is more feasible for your situation, you can handle tithing with a fluctuating income in a couple of different ways. Some people choose to give exactly one-tenth of their earnings for each individual pay-period. Others estimate their total earnings for the year and give a portion of the total tithe each week or month throughout the year.

Can I change my personal information, the amount, or the frequency of my gift once I have set it up?

Yes. You can change or cancel your contribution at any time before the date of your next contribution. Simply log in to the system using your user name and password and make the necessary changes in the system.

Will I still receive regular contribution statements from the church?

Yes. You will still be able to download your statements from our website.